we enSURE friendly & helpful customer service
Our fully-trained equipment engineers provide on-site expertise with the support of a head office service team that deals directly with the customer. Utilising the very latest service software enables us to report instantly on diagnosing and solving any faults or breakdowns.
Reacting quickly to equipment issues is paramount. Our engineers use tablet-based software that gives them direct access to all our partner suppliers. Experienced service personnel are always available at our national service desk to answer any query.
Any necessary services or certification are planned well ahead of time, giving you peace of mind and minimizing disruption. Our on-going aim is to ensure the smooth running of your site and that our equipment is always ‘safe to work’.